1. Introduction
This Cookie Policy explains how Collabora, Inc. ("Collabora," "we," "us," or "our")
uses cookies and similar technologies when you visit our website, mobile
application, or use our services (collectively, the "Services").
This Cookie Policy should be read together with our Privacy Policy, which explains
how we collect, use, and share your personal information.
By using our Services, you consent to the use of cookies and similar technologies in
accordance with this Cookie Policy. If you do not accept the use of cookies, please
disable them as described in this policy or refrain from using our Services.
2. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or
mobile phone) when you visit a website. Cookies are widely used to make websites
work more efficiently and provide information to the website owners.
Cookies allow a website to recognize your device and remember information about your
visit, such as your preferred language, login information, and other settings. This
can make your next visit easier and the site more useful to you.
In addition to cookies, we may also use other similar technologies, such as:
- Web Beacons: Small graphic images (also known as "pixel tags"
or "clear GIFs") that may be included on our Services and that typically work in
conjunction with cookies to identify our users and user behavior.
- Local Storage: Technologies like HTML5 localStorage and
IndexedDB that provide similar functionality to cookies but can store larger
amounts of data.
- Session Replay: Technologies that record and replay user
sessions to help us understand how users interact with our Services.
For simplicity, we refer to all of these technologies as "cookies" in this Cookie
Policy.
3. Types of Cookies
Cookies can be classified based on their duration and the party that places them:
3.1 Duration
- Session Cookies: These cookies are temporary and are deleted
when you close your browser. They are used to remember you during your visit to
our Services.
- Persistent Cookies: These cookies remain on your device for a
specified period or until you delete them manually. They are used to remember
your preferences and settings when you return to our Services.
3.2 Party
- First-Party Cookies: These cookies are set by the website you
are visiting (in this case, Collabora).
- Third-Party Cookies: These cookies are set by a domain other
than the one you are visiting. They are often used for advertising, analytics,
and social media integration.
3.3 Purpose
- Essential Cookies: These cookies are necessary for the Services
to function properly. They enable basic functions like page navigation, secure
areas, and remembering your login information. The Services cannot function
properly without these cookies.
- Preference Cookies: These cookies allow the Services to
remember choices you make (such as your language preference or region) and
provide enhanced, personalized features.
- Analytics Cookies: These cookies help us understand how
visitors interact with the Services by collecting and reporting information
anonymously. They help us improve the Services based on user behavior.
- Marketing Cookies: These cookies are used to track visitors
across websites. They are used to display ads that are relevant and engaging for
individual users and to measure the effectiveness of advertising campaigns.
4. Cookies We Use
We use the following types of cookies on our Services:
4.1 Essential Cookies
| Cookie Name |
Purpose |
Duration |
| session_id |
Maintains your session and authentication status |
Session |
| csrf_token |
Prevents cross-site request forgery attacks |
Session |
| auth_token |
Keeps you logged in |
30 days |
4.2 Preference Cookies
| Cookie Name |
Purpose |
Duration |
| language |
Remembers your preferred language |
1 year |
| theme |
Remembers your preferred theme (light/dark) |
1 year |
| notification_preferences |
Stores your notification settings |
1 year |
4.3 Analytics Cookies
| Cookie Name |
Purpose |
Duration |
| _ga |
Used by Google Analytics to distinguish users |
2 years |
| _gid |
Used by Google Analytics to distinguish users |
24 hours |
| _gat |
Used by Google Analytics to throttle request rate |
1 minute |
4.4 Marketing Cookies
| Cookie Name |
Purpose |
Duration |
| _fbp |
Used by Facebook to deliver advertisements |
3 months |
| _gcl_au |
Used by Google AdSense for experimenting with advertisement
efficiency |
3 months |
| ads_prefs |
Stores your advertising preferences |
1 year |
5. Third-Party Cookies
We allow certain third parties to place cookies on our Services to provide us with
better insights into the use of the Services or to enhance your experience. These
third parties may collect information about your online activities over time and
across different websites when you use our Services.
The third-party services we use include:
- Analytics: We use Google Analytics to understand how visitors
interact with our Services. You can learn more about how Google Analytics uses
your data at https://policies.google.com/privacy.
- Advertising: We use services like Google Ads, Facebook Pixel,
and LinkedIn Insight Tag to deliver targeted advertisements. These services use
cookies to track your visits to our Services and other websites to provide you
with relevant ads.
- Social Media: We integrate with social media platforms like
Facebook, Twitter, and Instagram. These platforms may set cookies when you use
their features on our Services, such as sharing buttons.
- Customer Support: We use services like Intercom and Zendesk to
provide customer support. These services use cookies to remember your
preferences and support history.
Please note that we do not control these third-party cookies. You can manage these
cookies through your browser settings or by visiting the respective third-party
websites.
6. Managing Cookies
You can control and manage cookies in various ways. Please keep in mind that removing
or blocking cookies may impact your user experience and parts of our Services may no
longer be fully accessible.
6.1 Browser Settings
Most web browsers allow you to manage your cookie preferences. You can set your
browser to refuse cookies or delete certain cookies. Generally, you can also manage
similar technologies in the same way that you manage cookies – using your browser's
preferences.
Here are links to instructions for managing cookies in common browsers:
6.2 Cookie Preference Tool
We provide a cookie preference tool on our Services that allows you to manage your
cookie preferences. You can access this tool by clicking on the "Cookie Settings"
link in the footer of our website.
6.3 Opt-Out of Third-Party Cookies
You can opt out of third-party cookies used for advertising purposes by visiting:
6.4 Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you visit
that you do not want to have your online activity tracked. These features are not
yet uniform, and we currently do not respond to such signals.
7. Changes to Policy
We may update this Cookie Policy from time to time to reflect changes in technology,
regulation, or our business practices. If we make material changes, we will notify
you by posting a notice on our Services or by sending you an email notification. We
encourage you to periodically review this page for the latest information on our
cookie practices.
By continuing to use our Services, you acknowledge that you have read,
understood, and agree to this Cookie Policy.